We're Here to Help

Register a Complaint

We value your feedback and take every concern seriously. Please share your complaint below and our support team will get back to you within 24–48 hours.

How we handle complaints

1
Submit your complaint

Fill in the form with your details and describe the issue clearly.

2
We review & investigate

Our support team reviews your complaint, may request photos or additional details on WhatsApp.

3
Get resolution

We provide a solution — repair, replacement, refund or corrective action as per our policies.

What can you complain about?

  • Product quality or manufacturing defects
  • Delivery delays, damage during shipping
  • Wrong or missing items in your order
  • Installation or setup problems
  • Billing, payment or refund issues

Our commitment to you

  • Every complaint is acknowledged within 24 hours.
  • Dedicated support executive assigned to your case.
  • Resolution provided within 3–5 business days.
  • WhatsApp updates at every stage of your complaint.
  • Escalation path available if you're not satisfied.
Tip

For faster resolution, please include your order ID, clear photos of the issue, and any relevant dates or details.

Support hours: Mon–Sat, 10:00am – 7:00pm (IST)

WhatsApp: +91 97252 05531

Complaint Form

Please fill in all required fields. We'll review your complaint and respond promptly.